Warning

Fradulent FSIO email in circulation

Updated on 16 Jan 2026

An email is currently circulating which purports to be from FSIO Director Doris Bianchi demanding benefit repayment. This is a phishing (CEO fraud) attempt. The Federal Social Insurance Office NEVER sends this type of email, either to individuals or to institutions. If you receive a phishing email, do not reply and do NOT click on any links it may contain. The National Cyber Security Centre (NCSC) has been notified of the scam FSIO email.

  • Further information

    NCSC

Published on 13 August 2025

Accessibility in the Federal Administration

Information and services that are available digitally make it easier for people with disabilities to communicate with public sector bodies. This enables social involvement and political participation for all. The Federal Administration strives to make web content and mobile applications accessible. The eCH-0059 Accessibility Standard Version 3 requires compliance with the criteria of WCAG 2.1 at conformance level AA.

Overarching provisions

Accessibility provisions are set out in the following ordinances:

  • Article 9 of the UN Convention on the Rights of Persons with Disabilities (UN CRPD) explains the guarantee of equal access to information and services for the public.
  • Article 8 paragraph 2 of the Federal Constitution states that no person may be discriminated against because of a physical, mental or psychological disability.
  • The Disability Discrimination Act (DDA) requires measures to be taken to prevent, reduce or eliminate discrimination.
  • The Ordinance on the Elimination of Discrimination against People with Disabilities (EPDO) contains provisions on the requirements to accommodate people with disabilities when designing federal services.
  • Article 3 Principles Federal Act on the Use of Electronic Means for the Fulfillment of Official Tasks (EMBAG). Paragraph 4 They shall ensure that their services are accessible to the entire population.

Accessibility statement

The website of the FOPH is partially conformant with WCAG 2.1, level AA. The exceptions are listed below.

Exceptions

The content listed below is not accessible for the following reasons:

  • Various PDF documents, especially documents that were originally printed and subsequently digitised.
  • Some videos do not have subtitles and/or an audio description.
  • Content embedded using iframes is often not accessible.
  • There is only limited content in easy-to-read language and sign language, but this is being expanded on an ongoing basis.

Data

The accessibility statement was created on 13 august 2025.

Feedback

If you have encountered a problem regarding accessibility, you can contact us.

Application operator
Federal Social Insurance Office FSIO
Effingerstrasse 20
CH-3003 Berne

webmaster@bsv.admin.ch

Federal Social Insurance Office