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Warning

Fradulent FSIO email in circulation

Updated on 16 Jan 2026

An email is currently circulating which purports to be from FSIO Director Doris Bianchi demanding benefit repayment. This is a phishing (CEO fraud) attempt. The Federal Social Insurance Office NEVER sends this type of email, either to individuals or to institutions. If you receive a phishing email, do not reply and do NOT click on any links it may contain. The National Cyber Security Centre (NCSC) has been notified of the scam FSIO email.

  • Further information

Published on 26 August 2025

Social Assistance

Social assistance, formerly called welfare, is not a social insurance. It operates according to the principle of need and ensures that in any case a minimum subsistence is guaranteed. This is especially true when people fall through gaps in the social safety net . Social assistance falls primarily within the competence of the cantons and is tailored to the particular conditions.

Further information

Swiss Conference on Social Assistance:
information available in German, French and Italian

Inventory of means-tested social benefits (Federal Statistical Office)