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Warning

Fradulent FSIO email in circulation

Updated on 16 Jan 2026

An email is currently circulating which purports to be from FSIO Director Doris Bianchi demanding benefit repayment. This is a phishing (CEO fraud) attempt. The Federal Social Insurance Office NEVER sends this type of email, either to individuals or to institutions. If you receive a phishing email, do not reply and do NOT click on any links it may contain. The National Cyber Security Centre (NCSC) has been notified of the scam FSIO email.

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Published on 23 October 2025

Information for insured persons

Hereafter you will find answers to frequently asked questions about individual types of insurance. The answers are basic and refer to the most frequent cases. For specific issues, please enquire with your compensation fund, disability insurance office, family allowances compensation fund or pension fund.

Frequently asked questions in German, French or Italian.