Planning, Processes and Resources Division Domain
The Planning, Processes and Resources Domain is the service provision centre of the FSIO. The four sections of the PPR provide support to FSIO internal and external contacts and are in charge of cross-cutting commercial and logistics' activities. The PPR is also responsible for organisational planning, process and project management, active resource management, ongoing personnel and organisational development, reporting to Parliament, and the provision of modern management instruments. PPR is ISO certified.
Head: Luigi Stoppia
Personnel and Training Section
- Personnel management (personnel recruitment and fostering staff loyalty, advice and support of staff and management, provision of information on occupational pension plan issues etc.)
- Personnel development (advice and support, further training, development of instruments to guarantee the long-term career development of personnel)
- Management of commercial apprentices and their instructors within the FSIO
- Organisational development: Steering and development of processes to promote culture
Head: Eric Levrat
Finance + Controlling Section
- Budget and financial planning
- Contracts: controlling of material contracts, cost controlling and checklists
- FSIO management information system (MIS); internal control system (ICS)
- Financial management
- WebCATS service time entry
- Medium-term planning
Head: Marc Kuster
IT Operations Section
- Implementation of the in-house ICT strategy
- Provision of 1st support and oversight of change and release management activities
- Monitoring and coordination of hardware and specialised application life cycles
- Implementation of IT hardware and standard software projects
- Maintenance of the IT resources used by FSIO and OPSC personnel
- Evaluation and procurement of ICT infrastructure
- Operational IT security and controlling
- Represents the FSIO in expert committees
Head: Bernard Züst
Information, Knowledge, Logistics Section (IKL)
- Information Strategies Unit (ISt)
- Document Management, Security and Logistics Unit (DSL)
Head: Markus Büschi
Information Strategies Unit (ISt)
- Management of GEVER services
- Process management
- Project management
- Electronic workflows
Head: Markus Büschi
Document Management, Security and Logistics Unit (DSL)
- Electronic records and process management
- Personnel and building security
- Media technology
- Graphic and typographical services
- Facility management
- Mail, courier, transportation
- Telephone switchboard, reception
- Documentation
- Knowledge management
Head: Anna Barilli
